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Welcome to Cortez Liquid Waste Services, Inc.
Family owned and operated with quality service since 1977
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Cortez Liquid Waste Services, Inc. is a proud member of these fine organizations:
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Cortez Liquid Waste Services, Inc. provides portable restrooms, portable handwashing stations, holding tanks, septic tank service, and grease and grit trap service. We provide service to the Greater San Antonio area and surrounding counties of Texas. All of these include fast, courteous, and very dependable service. We pride ourselves on excellent customer service. Customer service and satisfaction is what we are all about. Is there any other way to do busness? Save yourself time and aggravation and call us first! Reliability and value are our trademarks. We promise to provide you with the best product and service for your money; we wouldn't have it any other way. If there is anything we can do for you, please don't hesitate to call us.
We are glad you found us; your event deserves the best. We are committed to your satisfaction. We are happy to work with you.
Services
Cortez Liquid Waste Services provides the following service:
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Statement to Our Competitors
Cortez Services is committed to providing the highest quality of service while maintaining economical pricing. During the past five years, prices for toilet service in the San Antonio area have remained the same and, in many cases, have been lowered by businesses that are willing to sacrifice quality of goods and services in order to gain customers. Providing the lowest pricing does not equal providing the highest level of service. Cortez Services is not interested in lowering prices to a level that will deteriorate the price market in San Antonio, while simultaneously eroding service levels for the customer. Our goal is to have complete customer satisfaction. In order to achieve that goal, we must give our customers the highest value for their money, which cannot be achieved by being low price-oriented. Cortez Services continually updates equipment to increase quality of service and continues to maintain the highest level of customer satisfaction in the industry. Most important, we provide the customer with the services they deserve and give them the best value for their money at reasonable prices.
Our customers appreciate getting hassle-free, accurate and complete service from Cortez Services, an ethically committed business. This is why we make an effort to caution our customers to be aware of “low cost/low service” companies that do not share our dedication to superb quality or outstanding customer service.
At Cortez Services, we pride ourselves on maintaining comparable prices to our competitors, while still leading the industry in customer service. Cortez Services strives to remain in that position for the future.
About Us
Mission Statement
“To be a recognized leader in the septic and portable restroom industry by meeting customer satisfactions, current and future, by believing in our employees and empowering them to make the best decisions to maximize service given.”
Company Background
Cortez Services is a third-generation portable toilet and septic company. It was founded by Raymond R. Cortez and has been family owned and operated serving San Antonio and the surrounding counties of Texas since 1977. Cortez Liquid Waste Services is now owned and operated by granddaughter Abigail Cortez-Martinez.
Cortez Liquid Waste Services is committed to building long-lasting relationships with our customer while providing the highest quality of service and maintaining economical pricing.
The People
Owner: Abigail Cortez-Martinez
Abigail Cortez-Martinez is a graduate of the University of San Antonio, where she obtained her Bachelor of Business degree in Business Management. Abigail has been in the portable restroom business since 2003 and has worked in the waste industry for 15 years. Abigail is a third-generation business owner.
Supervisor of field operations: Anthony Martinez
Anthony visits current customers and verifies that our field service is meeting -- and exceeding -- the customer’s expectations. Anthony works with potential customers to caution them to be aware of the difference between a competitor offering “low cost/low service” and Cortez Services’ offering economic cost with higher service levels. Anthony makes sure all the employees are taken care of and know their schedule for the day. He answers calls from customers and helps them with whatever they might need.
We would appreciate it if you would take a few moments to let us know how your experience was with Cortez Liquid Waste Service.
We Appreciate Your Business!
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Cortez Liquid Waste Services
19540 S US Hwy 281 San Antonio, TX 78221
210-626-2531
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